If a new principal owner or manager is appointed, what training requirement must they fulfill for Kidokinetics?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
From time to time, we may require that you or your owners, Managers and other employees attend system-wide refresher or additional training courses. Some of these courses may be optional, while others may be required. If you appoint a new principal owner or transfer ownership, or if you hire a new Manager, that person must attend and successfully complete our initial training program before assuming responsibility for the management of your Kidokinetics Business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2024 FDD)
According to Kidokinetics's 2024 Franchise Disclosure Document, if a franchisee appoints a new principal owner or hires a new manager, that individual must attend and successfully complete the initial training program before they can assume responsibility for managing the Kidokinetics business. This requirement ensures that anyone in a principal management role is properly trained in the Kidokinetics system.
The initial training program covers the business and administrative aspects of operating a Kidokinetics business. This includes sales and marketing methods, financial controls, maintaining quality standards, customer service techniques, and record-keeping and reporting procedures. The training takes place at Kidokinetics' headquarters or another designated location and is held as needed to train new franchisees.
Kidokinetics does not charge for the initial training program itself. However, the franchisee is responsible for covering all travel costs and living expenses for the new principal owner or manager attending the training. The FDD also mentions that fees may be charged for additional training of a new manager, so it is important to clarify with Kidokinetics what situations would incur these additional fees.
This policy is fairly standard in the franchise industry, as franchisors typically require key personnel to undergo training to maintain brand consistency and operational standards. Prospective Kidokinetics franchisees should factor in the time and expenses associated with this training when planning for potential management changes.