What is a Kidokinetics franchisee required to maintain regarding the Kidokinetics Business and Business Location?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
- 8.2. Maintenance of Kidokinetics Business.
Franchisee will maintain the Kidokinetics Business and Kidokinetics Business Location to the standards of sanitation, repair and condition required by Franchisor, which standards are specified in the Franchise Operations Manual and other written directives, standards and specifications.
Franchisee, at Franchisee's expense, will make such additions, alterations, repairs, refurbishing and replacements as may be required to comply with Franchisor's standards, including, without limitation, periodic repairs or replacement of worn or impaired supplies, equipment, vehicles and signage as Franchisor may direct.
Franchisor reserves the right to require Franchisee to wrap the vehicle used in connection with the operation of the Franchised Business in accordance with Franchisor's designated specifications at Franchisee's sole cost and expense.
Franchisee shall use its best efforts to insure that Franchisee's employees maintain a neat and clean appearance and render competent and courteous service to patrons of the Kidokinetics Business.
Franchisee acknowledges and agrees that poorly trained employees, sloppy or unclean appearances and incompetent or discourteous service are extremely damaging to the goodwill of the System and the Marks and are a default of this Agreement;
Obtain and use only equipment, vehicles, products, supplies, business forms, signs, stationery, and services that conform to the current standards and specifications for the System as required by Franchisor and obtained from Franchisor's previously approved suppliers.
Franchisee agrees to maintain an adequate inventory of all items in accordance with the Franchise Operations Manual;
Prominently display signs in and upon the Kidokinetics Business Location and service vehicles using the Marks and/or other advertising of such nature, form, color, number, location and size, and containing such material, as Franchisor may from time to time reasonably direct or approve in writing; and to not display in or upon the Kidokinetics Business Location or elsewhere any sign or advertising media of any kind to which Franchisor reasonably objects, including signs and advertising media which have been outdated.
Conduct all advertising programs in a dignified manner that will not detract from the reputation of the System or the Marks;
- 11.1. Operation of Kidokinetics Business. In order to maintain the highest degree of quality and service on a uniform System-wide basis, Franchisee shall operate the Kidokinetics Business in conformity with the methods, standards, specifications and operating procedures prescribed by Franchisor. Franchisee agrees to comply with the Franchise Operations Manual, as it is modified from time to time, and all directives, rules and procedures specified by Franchisor, and will, among other things:
- 11.1.1. Use only such supplies, equipment and vehicles which comply with Franchisor's specifications;
- 11.1.2. Maintain and operate the Kidokinetics Business in good condition and repair and in a proper and businesslike manner, using Franchisee's best efforts to maintain the Kidokinetics Business in accordance with current System standards, the Franchise Operations Manual and all other directives and requirements of Franchisor, as they may be amended from time to time, and do such repairing, refurbishing and restoration as from time to time may be reasonably required to meet System standards and Franchisor's requirements as they may be modified from time to time;
The Kidokinetics Business is a home-based business.
Franchisor does not have specifications for an office location outside of the home.
Should Franchisee choose to operate from a location other than a home office, such location must be within the Territory and Franchisee must request approval from Franchisor, which it may grant or refuse in its sole discretion and submit to it a copy of the lease prior to signing such lease.
Maintain a website with a dedicated page for each Franchisee along with an e-mail address or addresses for Franchisee's use in the operation of the Kidokinetics Business.
Franchisor's representative may visit the Kidokinetics Business Location and inspect the equipment, vehicles, and Kidokinetics Business Location, and evaluate the operations of the Kidokinetics Business and the services rendered by Franchisee whenever reasonably determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
According to Kidokinetics's 2024 Franchise Disclosure Document, franchisees must maintain the Kidokinetics Business and Business Location to specific standards. This includes adhering to sanitation, repair, and condition standards as detailed in the Franchise Operations Manual and other written directives from Kidokinetics. Franchisees are responsible for additions, alterations, repairs, refurbishing, and replacements necessary to meet these standards, including the upkeep of supplies, equipment, vehicles, and signage.
Kidokinetics franchisees must also ensure their employees maintain a neat and clean appearance and provide competent and courteous service. Poorly trained employees or a failure to maintain appearance and service standards can be considered a breach of the franchise agreement. Franchisees are required to use only approved equipment, vehicles, products, and supplies that conform to Kidokinetics's standards and are obtained from approved suppliers. An adequate inventory of all required items must be maintained as specified in the Franchise Operations Manual.
Franchisees are obligated to prominently display approved signs using Kidokinetics's marks at the business location and on service vehicles. All advertising programs must be conducted in a dignified manner that upholds the reputation of the Kidokinetics system. The franchisee must operate the Kidokinetics Business in good condition and repair and in a proper and businesslike manner, using their best efforts to maintain the Kidokinetics Business in accordance with current System standards, the Franchise Operations Manual and all other directives and requirements of Kidokinetics.
Since the Kidokinetics Business is home-based, Kidokinetics does not have specific requirements for an office location outside of the home. However, should a franchisee choose to operate from a different location, they must obtain approval from Kidokinetics and submit a copy of the lease. Franchisees are also required to maintain a website with a dedicated page and an email address for business operations. Kidokinetics representatives may also visit the business location to inspect equipment, vehicles, and the location itself, providing a report that requires the franchisee to implement operational changes.