Is the Kidokinetics franchisee required to complete training of their personnel with respect to the Proprietary Software?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
ary Software as Franchisor designates.
- 11.3.6. Franchisee is required to participate in any System-wide computer network, intranet system, or extranet system that Franchisor implements and may be required by Franchisor to use such computer network, intranet system, or extranet system to, among other things: (i) submit Franchisee's reports due under this Agreement to Franchisor online; (ii) view and print portions of the Franchise Operations Manual, including any updates or modifications thereto; (iii) download approved local advertising materials; (iv) communicate with Franchisor and other System franchisees; and (v) to complete any initial or ongoing training. Franchisee agrees to use the facilities of any such computer network, intranet system or extranet system in strict compliance with the standards, protocols, and restrictions that Franchisor included in the Franchise Operations Manual, including those related to the encryption of confidential information and prohibitions against the transmission of libelous, derogatory or defamatory statements.
- 11.3.7. Franchisee shall have and maintain adequate hardware and software in order to access the Internet at the speed required by Franchisor from time to time. Franchisee shall maintain an electronic mail account with an Internet service provider acceptable to Franchisor.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
Based on the 2024 Kidokinetics Franchise Disclosure Document, franchisees are required to participate in any system-wide computer network, intranet system, or extranet system that Kidokinetics implements. Kidokinetics may require franchisees to use these systems to complete any initial or ongoing training. This suggests that training on the Proprietary Software may be delivered through these systems.
Furthermore, Kidokinetics requires franchisees to employ only qualified individuals who are trained in accordance with Kidokinetics' standards. Franchisees must ensure their employees maintain the image and reputation of the Kidokinetics system. This indicates that all employees, including those using the Proprietary Software, must be adequately trained.
While the FDD does not explicitly state that personnel must undergo specific training for the Proprietary Software, it does emphasize the importance of adhering to Kidokinetics' standards and utilizing qualified, trained individuals. Therefore, it is implied that training on the Proprietary Software is necessary to meet these requirements. A prospective franchisee should confirm the specifics of required employee training, including software training, with Kidokinetics.