From whom must a Kidokinetics franchisee obtain the computer hardware, software licenses, maintenance and support services and other related services?

According to Kidokinetics's 2024 Franchise Disclosure Document, franchisees are required to use computer hardware and software, including a point-of-sale (POS) system, that Kidokinetics designates for operating their business. To ensure compliance with Kidokinetics's standards, franchisees must acquire computer hardware, software licenses, maintenance, support, and other related services from suppliers that meet Kidokinetics's specifications. These suppliers are specified by Kidokinetics.

Kidokinetics also mandates that franchisees pay the current fees to approved suppliers for technology business solutions that support business efficiencies. These solutions may include phone systems, scheduling software, bookkeeping services, and any other solutions Kidokinetics requires, as detailed in the Franchise Operations Manual. This ensures that all Kidokinetics franchises operate using a standardized and approved technology infrastructure.

Kidokinetics also requires franchisees to purchase or lease various products, services, supplies, equipment, computer hardware and software, and inventory related to establishing and operating the Kidokinetics Franchise under their specifications. These items may be purchased from Kidokinetics's designees, approved suppliers, or directly from Kidokinetics or its affiliates. Franchisees must adhere to these methods, standards, and specifications, and any deviation requires prior written consent from Kidokinetics. This is to ensure that the Kidokinetics brand and system maintain a consistent and high-quality standard across all franchise locations.