Where can a Kidokinetics franchisee find the procedures related to the Computer System?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
Franchisee, at Franchisee's sole expense, shall install and maintain the management software, required applications and a computer system that complies with Franchisor's standards and specifications, including: (i) an office computer, a tablet computer, a telephone, a fax machine, and a smartphone; (ii) a custom and proprietary point of sale system (the "POS System"), if Franchisor makes such a POS System part of its proprietary operating system in the future; (iii) printers and other peripheral hardware or devices; (iv) archival back-up systems; (v) Internet access mode and speed; and (vi) physical, electronic, and other security systems (collectively, the "Computer System"); and Franchisee shall follow the procedures related thereto that Franchisor specifies in the Franchise Operations Manual or otherwise in writing.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
According to Kidokinetics' 2024 Franchise Disclosure Document, the procedures related to the Computer System can be found in the Franchise Operations Manual or otherwise in writing from the Franchisor. The franchisee is responsible for installing and maintaining a Computer System that meets Kidokinetics' standards, including hardware like an office computer, tablet, phone, fax machine, and smartphone.
The Computer System also includes a custom point of sale (POS) system, if Kidokinetics implements one in the future, along with printers, backup systems, internet access, and security systems. Kidokinetics can also require franchisees to install systems that allow them to electronically access and retrieve information, including Gross Sales data.
Kidokinetics also requires franchisees to participate in any System-wide computer network, intranet system, or extranet system that Kidokinetics implements and may be required by Kidokinetics to use such computer network, intranet system, or extranet system to, among other things: (i) submit Franchisee's reports due under this Agreement to Franchisor online; (ii) view and print portions of the Franchise Operations Manual, including any updates or modifications thereto; (iii) download approved local advertising materials; (iv) communicate with Franchisor and other System franchisees; and (v) to complete any initial or ongoing training. Franchisees must comply with the standards and restrictions outlined in the Franchise Operations Manual for these systems, including those related to data encryption and prohibitions against libelous statements.