What are some examples of 'E-Problems' that computer systems are vulnerable to for a Kidokinetics franchise?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
sed above).
Computer systems are vulnerable in varying degrees to computer viruses, bugs, power
disruptions, communication line disruptions, internet access failures, internet content failures and similar problems, and attacks by hackers and other unauthorized intruders ("E-Problems"). We have taken reasonable steps so that E-Problems will not materially affect our business. We do not guarantee that information or communication systems that we designate and/or we or others supply will not be vulnerable to E-Problems. It is your responsibility to protect yourself from E-Problems. You should also take reasonable steps to verify that your suppliers, lenders, landlords, and governmental agencies on which you rely, have reasonable protection from E-Problems. This may include taking reasonable steps to secure your systems (including firewalls, password protection and anti-virus systems) and to provide backup systems.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2024 FDD)
According to Kidokinetics' 2024 Franchise Disclosure Document, computer systems are susceptible to a range of issues referred to as "E-Problems." These include computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, and internet content failures. Additionally, the systems are vulnerable to attacks by hackers and other unauthorized intruders.
Kidokinetics states that while they have taken reasonable steps to mitigate the impact of these E-Problems on their business, they do not guarantee that the designated information or communication systems will be invulnerable. The responsibility falls on the franchisee to protect themselves from these E-Problems.
To safeguard their Kidokinetics business, prospective franchisees should take proactive measures. This includes securing their systems with firewalls, password protection, and anti-virus systems. Additionally, franchisees should establish backup systems to ensure business continuity in the event of an E-Problem. It is also advised that franchisees verify that their suppliers, lenders, landlords, and governmental agencies have reasonable protection from E-Problems.