What contact information for the franchisee is included in the Kidokinetics FDD contracts section?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
Franchisee shall maintain an electronic mail account with an Internet service provider acceptable to Franchisor.
Franchisee shall read all electronic mail related to the Kidokinetics Business on a daily basis and shall accept and acknowledge receipt of all electronic mail sent by Franchisor.
Franchisor reserves the right to require Franchisee to provide it with all Social Media account information related to the Kidokinetics Business and grant Franchisor independent access (including as account administrator) to Franchisee's Kidokinetics Business Social Media accounts in order to make upgrades, post information, and manage Social Media accounts as Franchisor deems appropriate for the benefit of the System, Franchisor retains the sole right to market on the Internet, including the use of websites, domain names, uniform resource locator's, linking, search engines (and search engine optimization techniques), banner ads, meta-tags, marketing, auction sites, e-commerce and co-branding arrangements.
Franchisee must provide content Franchisor requests for Internet marketing and Franchisee must follow Franchisor's intranet and Internet usage rules, policies and requirements.
11.11. Pending Actions. Franchisee must notify Franchisor, in writing, within five days of the commencement of any action, suit or proceeding and the issuance of any order, suit or proceeding of any court, agency or other government instrumentality, including the receipt of any notice or citation, which may adversely affect the operation or financial condition of Franchisee or the Kidokinetics Business.
11.12. User Names and Passwords.
Franchisee will provide, upon request by Franchisor, user names and passwords for services used in the operation of the Kidokinetics Business, including, but not limited to, social media accounts, and QuickBooks.
This does not include any passwords to online banking or other financial accounts.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
The 2024 Kidokinetics Franchise Disclosure Document (FDD) outlines several requirements related to franchisee contact information. Specifically, franchisees must maintain an electronic mail account with an Internet service provider acceptable to Kidokinetics. Franchisees are obligated to read all electronic mail pertaining to their Kidokinetics business daily and acknowledge receipt of emails sent by Kidokinetics. This ensures that franchisees stay informed of important updates and communications from the franchisor.
Kidokinetics also reserves the right to request and access a franchisee's social media account information related to their Kidokinetics business. This access includes administrative privileges, allowing Kidokinetics to make upgrades, post information, and manage the accounts as they deem appropriate for the benefit of the entire Kidokinetics system. Franchisees are also required to provide content for Internet marketing upon Kidokinetics's request and adhere to Kidokinetics's intranet and Internet usage rules and policies.
Furthermore, franchisees are obligated to notify Kidokinetics in writing within five days of any action, suit, or proceeding that may adversely affect their operation or financial condition. This includes any orders or notices from courts, agencies, or other governmental bodies. Additionally, Kidokinetics may request usernames and passwords for services used in the operation of the Kidokinetics business, such as social media accounts and QuickBooks, although this excludes passwords to online banking or other financial accounts. These measures ensure that Kidokinetics maintains oversight and can respond to any issues affecting the brand or individual franchise operations.