What are the qualifications for a manager or shift supervisor to oversee a Jersey Mikes restaurant?
Jersey_Mikes Franchise · 2025 FDDAnswer from 2025 FDD Document
The JERSEY MIKE'S Franchised Restaurant is to be at all times under the direct on-premises supervision of your Controlling Principal, or a competent employee acting as full-time manager or shift supervisor who has satisfactorily completed Company's initial training program and has been approved in writing by Company.
Franchisor shall make initial training available to (1) Franchisee's Controlling Principal or designated manager ("Trainee 1"), assistant manager ("Trainee 2"), and shift supervisor ("Trainee 3").
Franchisee's Controlling Principal, Franchisee's designated manage r, assistant manager, and/or shift supervisor shall attend and successfully complete, to Franchisor's satisfaction, prior to opening for business, Franchisor's then current initial training course which consists of three phases.
If Franchisee is opening its first Franchised Restaurant, the training requirements are as follows: (1) three individuals (Trainees 1, 2, and 3) must complete Phase 1, (2) Trainee 1 must complete Phase 2, and (3) two individuals (Trainees 1 and 2) must complete Phase 3.
Additionally, Trainee 1 and 2 must attend and participate in the grand opening of anothe r JERSEY MIKE'S Restaurant, to be selected by Fra nchisor and F ranchisee's Area Director, prior to the opening of the Franchised Restaurant.
If Franchisee operates at least one existing Franchised Restaurant and is opening an additional Franchised Restaurant pursuant to this Agreement, the training requirements are as follows: (1) three individuals must complete Phase 1 (Trainees 1, 2 and 3), (2) one individual must complete Phase 2 (Trainee 1 or 2), and (3) two individuals must complete Phase 3.
Participation in the Franchisor's training program is conditioned upon the trainee's ability to competently read and write English.
The initial training program shall cover both classroom and hands-on in-store training in the material aspects of the operation of a JERSEY MIKE'S Restaurant; provided, however, Franchisor reserves the right to conduct the initial training program through a virtual platform at its sole designation.
All expenses incurred by Franchisee and its employees in attending such program, including without limitation, travel, room and board expenses, shall be the sole responsibility of Franchisee.
Franchisor reserves the right to substantially modify the terms of its training program at any time and, in its sol e discretion, to redu ce or increase t raining requirements based on Franchisee's experience level and other rele vant circumstances.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISED RESTAURANT (FDD page 56)
What This Means (2025 FDD)
According to Jersey Mikes' 2025 Franchise Disclosure Document, a manager or shift supervisor must complete the company's initial training program to oversee a Jersey Mike's restaurant. The training program consists of three phases. For the opening of a first restaurant, three individuals, including the designated manager and shift supervisor, must complete Phase 1. The franchisee's controlling principal or designated manager must complete Phase 2. Two individuals, the controlling principal/designated manager and assistant manager, must complete Phase 3. Additionally, the controlling principal/designated manager and assistant manager must participate in the grand opening of another Jersey Mike's restaurant.
If the franchisee already operates at least one Jersey Mike's restaurant and is opening another, the training requirements are slightly different. Three individuals must complete Phase 1, one individual must complete Phase 2 (either the controlling principal or assistant manager), and two individuals must complete Phase 3. Jersey Mike's may modify the terms of its training program or adjust the requirements based on the franchisee's experience level.
Jersey Mike's also requires that the trainee be able to competently read and write English to participate in the training program. The initial training program includes both classroom and hands-on in-store training, though Jersey Mike's reserves the right to conduct the training virtually. All expenses associated with the training program, including travel and accommodation, are the franchisee's responsibility. Furthermore, the Jersey Mike's restaurant must be under the direct, on-premises supervision of the Controlling Principal, or a competent employee acting as full-time manager or shift supervisor who has satisfactorily completed Company's initial training program and has been approved in writing by Company.