Who oversees the training conducted for Jersey Mikes franchisees?

All training is conducted by JMFS personnel or other personnel approved by C ompany, and is overseen by John Hughes, JMFS's Senior Vice President, Brand Ambassador; Josh Funderburk, JMFS's Director of Learning & Development; Chad Tirpack, JMFS's Vice President, Operations; and Brian Loughran, JMFS's Senior Vice President of Operations. Mr. Hughes has at least 40 years' experience in the subject matter being taught and has been with JMFS since 2002. Mr. Funderburk has at least 26 years' experience in the subject matter being taught and has been with JMFS since 2013. Mr. Tirpack has at least 15 years' experience in the subject matter being taught and has been with JMFS since 2017. Mr. Loughran has at least 19 years' experience in the subject matter being taught and has been with JMFS since 2004. The training program is presented on an as-needed basis. You must pay all expenses incurred by you and your employees in attending the training program, such as travel, room and board expenses. Company does not charge a separate fee for you and your employees to attend the initial training program.

You must successfully complete training to Company's satisfaction. This will be determined in the sole discretion of Company. If Company determines that you have not successfully completed training to Company's satisfaction, it may, at its sole discretion, return your f ranchise fee and terminate your Franchise Agreement or of fer you additional training. Company may, in its sole discretion, reduce or increase your training requirements based on your experience level and the relevant circumstances.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 35–51)