For how many days will Jersey Mikes send a representative to assist with the opening of a new restaurant?

According to Jersey Mike's 2025 Franchise Disclosure Document, to help facilitate the opening of a new Jersey Mike's restaurant, the company will send a representative to the location for a minimum of three calendar days, with each day consisting of eight hours, during the first month of operation. The representative's role is to assist in establishing and standardizing the procedures and techniques for operating a Jersey Mike's restaurant, as well as to train personnel.

Jersey Mike's retains the option to provide additional on-site assistance during the initial opening or at any point during the term of the Franchise Agreement. However, this additional assistance would be at the franchisee's expense. This clause provides Jersey Mike's with the flexibility to offer more support if needed, while also ensuring that the franchisee bears the cost for any extended or supplementary assistance beyond the initial three-day period.

This initial support is a fairly standard practice in the franchise industry, as it helps new franchisees get their business off to a solid start. The on-site assistance can be invaluable for ensuring that the restaurant operations align with Jersey Mike's standards and that the staff is properly trained. Franchisees should budget for the possibility of needing additional support beyond the initial three days, as any extra help will be at their own expense.