What are the handling procedures for "Philly" chicken at Jersey Mikes?
Jersey_Mikes Franchise · 2025 FDDAnswer from 2025 FDD Document
| c. | Wrapp | ing | . 1 |
|---|---|---|---|
| 1. | Wrapping | . 1 | |
| 2. | Wrapping Hot Subs | . 3 | |
| 3. | Wrapping Subs - How-to Guide | . 4 | |
| 4. | Wrapping a Sub for a Trip | . 7 | |
| 5. | The Wrapper's Job | . 7 | |
| 6. | Station Setup | . 8 | |
| 1. Stocking the Wrapping Area | . 8 | ||
| d. | Hot Su | bs | . 1 |
| 1. | Hot Subs | . 1 | |
| 2. | Hot Sub Tempering Guide | . 1 | |
| 3. | Wrapping Hot Subs | . 1 | |
| 4. | Product Specifications | . 2 | |
| 1. "Philly" Steak Handling Procedures | . 2 | ||
| 2. "Philly" Chicken Handling Procedure | . 3 | ||
| 2. Steak and Chicken Handling Guide | . 4 | ||
| 3. Cheese Steak Training Chart | |||
| 4. Chicken Cheese Steak Training Chart | |||
| 5. Grilled Portabella Mushroom and Swiss Training Chart | . 7 | ||
| 6. Adding Portabella Mushrooms Training Chart | . 8 |
Source: Item 22 — CONTRACTS (FDD page 77)
What This Means (2025 FDD)
Based on the 2025 Jersey Mike's Franchise Disclosure Document, the specific handling procedures for "Philly" chicken are detailed in the Confidential Operations Manual. Franchisees gain online access to this manual, which contains the System Standards, operating procedures, and rules for Jersey Mike's restaurants. The manual includes information relative to the franchisee's obligations and the operation of their franchised restaurant.
The manual is proprietary and must be kept confidential by the franchisee during and after the franchise term. Jersey Mike's retains the right to modify the manual. Franchisees must ensure that any copy of the manual available at the premises is current. In case of disputes, the master copy maintained by Jersey Mike's at its home office is controlling.
Specifically, the table of contents of the manual includes a section on "Hot Subs" which contains a subsection on "Philly" Chicken Handling Procedure. While the FDD mentions the existence of these procedures within the manual, it does not provide the actual procedures themselves. A prospective franchisee should review the manual carefully during their due diligence to fully understand the required handling procedures.