For a Jersey Mikes franchise, how long does a franchisee have to arrange for a Replacement Trainee to attend and successfully complete the required training phases after a Trained Employee departs?
Jersey_Mikes Franchise · 2025 FDDAnswer from 2025 FDD Document
If a Trained Employee ceases to serve in the position that qualified him or her for training (as Franchisee, Controlling Principal, designated manager, assistant manager, or shift supervisor, as applicable) for the Franchised Restaurant (even before the Restaurant opens), Franchisee shall promptly arrange for the Trained Employee's replacement (the "Replacement Trainee") to attend and successfully complete the same training phases that the Trained Employee completed.
Such training shall be completed no later than one hundred twenty (120) days after the departure of the Trained Employee.
For each Replacement Trainee, Franchisee shall pay to Franchisor Franchisor's then-applicable rate for the training of a Replacement Trainee.
Such payment must be made in advance of training.
The applicable rate shall be set forth in the Manual or otherwise in writing by Franchisor.
Source: Item 22 — CONTRACTS (FDD page 77)
What This Means (2025 FDD)
According to Jersey Mikes's 2025 Franchise Disclosure Document, if a trained employee leaves their position, the franchisee must ensure their replacement attends and completes the necessary training phases within 120 days of the departure. This applies to franchisees, controlling principals, designated managers, assistant managers, or shift supervisors.
This requirement ensures that Jersey Mikes restaurants maintain a consistent level of operational expertise and service quality, even when there are staffing changes. The franchisee is responsible for covering the costs associated with the replacement trainee's training, and payment must be made in advance. The specific rate for this training will be outlined in the Jersey Mikes manual or provided in writing by the franchisor.
It is important for prospective Jersey Mikes franchisees to factor in the potential costs and time associated with training replacement employees. This includes not only the training fees but also the potential impact on restaurant operations while a new employee is being trained. Franchisees should proactively identify and develop potential replacement trainees to minimize disruptions caused by employee turnover.
By requiring prompt replacement training, Jersey Mikes aims to uphold brand standards and customer satisfaction across all franchise locations. Franchisees need to stay informed about the current training rates and requirements to effectively manage their staff and maintain compliance with the franchise agreement.