What is the focus of the 'Order Like a Pro Program' training at Jersey Mikes?
Jersey_Mikes Franchise · 2025 FDDAnswer from 2025 FDD Document
The initial training program shall cover both classroom and hands-on in-store training in the material aspects of the operation of a JERSEY MIKE'S Restaurant; provided, however, Franchisor reserves the right to conduct the initial training program through a virtual platform at its sole designation.
All expenses incurred by Franchisee and its employees in attending such program, including without limitation, travel, room and board expenses, shall be the sole responsibility of Franchisee.
Source: Item 22 — CONTRACTS (FDD page 77)
What This Means (2025 FDD)
Based on the 2025 Jersey Mike's Franchise Disclosure Document, there is no mention of an 'Order Like a Pro Program'. The document does outline an initial training program that covers both classroom and hands-on in-store training in the material aspects of operating a Jersey Mike's Restaurant.
This initial training is divided into three phases. If a franchisee is opening their first Jersey Mike's restaurant, three individuals (Trainees 1, 2, and 3) must complete Phase 1, Trainee 1 must complete Phase 2, and two individuals (Trainees 1 and 2) must complete Phase 3. Additionally, Trainee 1 and 2 must attend and participate in the grand opening of another Jersey Mike's Restaurant. If the franchisee already operates an existing Jersey Mike's restaurant, the training requirements are slightly different, but still involve the three phases.
Given the absence of information about the 'Order Like a Pro Program' in the provided FDD excerpts, a prospective franchisee should directly inquire with Jersey Mike's about the specifics of this program. Specifically, they should ask about the program's curriculum, duration, and who is required to attend. Understanding the content and goals of all training programs is crucial for ensuring a franchisee and their staff are well-prepared to operate a successful Jersey Mike's location.