Where can I find information on wrapping at Jersey Mikes?

According to Jersey Mikes's 2025 Franchise Disclosure Document, information on wrapping can be found in the Confidential Operations Manual. Specifically, the manual includes sections on general wrapping, wrapping hot subs, a how-to guide for wrapping subs, wrapping a sub for a trip, the wrapper's job description, and station setup, including stocking the wrapping area.

This means that as a franchisee, you and your employees will have access to detailed instructions and guidelines on how to properly wrap Jersey Mike's subs. This standardization ensures that all customers receive a consistent product, regardless of location. The manual's coverage of different wrapping scenarios (hot subs, travel) suggests a comprehensive approach to addressing various customer needs.

The Confidential Operations Manual contains proprietary information of Jersey Mike's and must be kept confidential both during and after the franchise term. Franchisees must also ensure that any copy of the manual available at the premises is current and up-to-date. In case of any dispute, the master copy maintained by Jersey Mike's at their home office will be controlling.

Access to the Confidential Operations Manual is provided online during the franchise term and may include various formats such as audiotapes, videotapes, computer software, and written materials. This manual contains the System Standards, operating procedures, and rules prescribed by Jersey Mike's for its restaurants.