Where can I find information on the wrapper's job at Jersey Mikes?
Jersey_Mikes Franchise · 2025 FDDAnswer from 2025 FDD Document
- CONFIDENTIAL OPERATIONS MANUAL
- 7.1 Franchisor will provide to Franchisee during the term of the franchise online access to the Confidential Operations Manual, which may include one or more separate manuals as well as audiotapes, videotapes, computer software, compact discs, information available on an Internet site, other electronic or digital media or written materials (collectively, the "Manual") containing the System Standards and suggested specifications, standards, operating procedures and rules prescribed from time to time by F ranchisor for JERSEY MIKE'S Restaurants and information relative to other obligations of Franchisee hereunder and the operation of its Franchised Restaurant. The Manual contains proprietary information of Franchisor and shall be kept confidential by Franchisee both during the term of the franchise and subsequent to the expiration or termination of the franchise. Franchisor shall have the right to add to and otherwise modify the Manual from time to time.
- 7.2 The Manual shall at all times remain the sole property of F ranchisor and all copies in Franchisee's possession shall promptly be returned upon the expiration or other termination of this Agreement.
- 7.3 Franchisee shall at all times ensure that any copy of the Confidential Operations Manual that is available at the Premises is a current and up-to-date, and in the event of any dispute as to the contents of the Confidential Operations Manual, the terms of the master copy of the Confidential Operations Manual maintained by Franchisor at Franchisor's home office shall be controlling.
Source: Item 22 — CONTRACTS (FDD page 77)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Jersey Mike's provides franchisees with access to a Confidential Operations Manual. This manual contains the System Standards, suggested specifications, operating procedures, and rules for Jersey Mike's restaurants. The manual contains information relative to the franchisee's obligations and the operation of their franchised restaurant.
According to the FDD, the manual may be in various formats, including online access, separate manuals, audiotapes, videotapes, computer software, compact discs, information available on an Internet site, other electronic or digital media, or written materials. The franchisee must keep the information in the manual confidential during and after the franchise term. Jersey Mike's retains the right to modify the manual from time to time.
While the FDD does not specifically mention the job duties of a 'wrapper,' it is likely that the Confidential Operations Manual would include details on food preparation, presentation standards, and specific procedures for making sandwiches, which could include the proper way to wrap them. A prospective franchisee should inquire about the contents of the operations manual during their due diligence to understand the level of detail provided for various restaurant tasks.