Where can I find information on the product specifications for cookies at Jersey Mikes?

sole discretion. Such approved list shall be submitted to Franchisee as Franchisor deems advisable.

• 13.6 All sandwiches, menu items, breads, meats, cheeses, ingredients, toppings, spice mixes and other food and beverage products and materials, container, packaging materials, other paper and plastic products, plates, cups, ute nsils, menus, uniforms, forms, cleaning and sa nitation materials and othe r materials and supplies used in the operation of the Franchised Restaurant shall conform to the specifications and quality standards established by Franchisor from time to time. Franchisee may purchase such products which meet Franchisor's specifications and quality standards from Franchisor and its Affiliates if they offer such products, or fr om suppliers approved by Franchisor as meeting its criteria for JERSEY MIKE'S suppliers. If Franchisee proposes to offer for sale at the Franchised Restaurant any brand of product, or to use in the operation of the Franchised Restaurant any brand of food ingredient or other material or supply, which is not then approved by Franchisor as meeting its minimum specifications and quality standards, or to purchase any product from a supplier that is not then designated by Franchisor as an approved supplier, Franchisee shall first notify Franchisor and shall upon request by Franchisor submit samples and such other information as Franchisor requires for examination and/or testing or to otherwise determine whether such product, material or supply, or such proposed supplier, meets its specifications and quality standards. Franchisor will not be obligated to respond to Franchisee's request, and any actions Franchisor takes in response to Franchisee's request will be at Franchisor's discretion, including the assessment of a fee t o compensate Franchisor for the time and resources Franchisor spends in evaluating the proposed product and/or supplier. Franchisor may, with or without cause, revoke Franchisor's approval of any product and/or supplier at any time.
• 13.7 Franchisee agrees that all menu items shall be prepared in accordance with recipes, cooking techniques and processes designated by Franchisor. Franchisee acknowledges that such recipes, cooking techniques and processes are integral to the System and failure to adhere to such recipes, cooking techniques and processes shall be detrimental to the System and the Marks.
• 13.8 Franchisee agrees to fully comply with all System Standards, including without limitation, all System Standards relating to:
  • a. The safety and maintena nce, cleanliness, sanitation , function and a ppearance of the Premises and its equ ipment, fixtures, decor and signs and maintena nce and service agreements;
  • b. Training, dress, general appearance and demeanor of Franchised Restaurant employees;
  • c. Type, quality, taste, portion control and uniformity, and manner of preparation, packaging, displays and sale, of all sandwiches and other food items sold by the Franchised Restaurant and of all food, beverages and other products used in their preparation, packaging and sale;
  • d. Hours and days during which the restaurant will be open for business;
  • e. Advertising promotional programs;
  • f. Use and retention of standard forms;
  • g. Use and illumination of signs, posters, displays, menu boards and similar items;

• h. Identification of Franchisee as the owner of the Franchised Restaurant;
• i. The handling of customer complaints;
• j. The On-Line Ordering Program;
• k. The Gift Card Program;
• l. The Customer Loyalty Program, with Text-Messaging and Email Club, and the policies for the registration, use, content, and/or management of Online Presences or other technology systems, solutions, or products;
• m. The Food and Labor Management Program;
• n. Use of third-party food aggregators and delivery services; and
• o. the payment mechanisms and currencies that Franchisee may accept from customers of the Franchised Restaurant.

Franchisor may change its System Standards at any time.

Every provision of the lease for the Premises, which Franchisor must appr ove, shall not be inconsistent with any of the System Standards.

• 13.9 Franchisee shall secure and maintain in force all required licenses, permits and certificates relating to the operation of the Franchised Restaurant and shall operate the Franchised Restaurant in full compliance with all applicable laws, ordinances and regulations, including without limitation all government regulations relating to occupational hazards and health, consumer protection, trade regulation, workmen's compensation, unemployment insurance and withholding and payment of Federal and State income taxes and social security taxes and sales, use and p roperty taxes. Franch isee will not close the Franchised Restaurant unless required by an order issued by a federal, state or local authority. Franchisee agrees to refrain from any merchandising, advertising or promotional practice which is unethical or may be injurious to the business of Franchisor and/or other Franchised Restaurants or to the goodwill associated with the Marks. Franchisee further agrees to comply with Franchisor's website privacy policy, as it may be amended from time-to-time, and to comply with any requests to return or delete consumer personal information, whether requested by Franchisor or directly by the consumer, as required by applicable data sharing and privacy laws.

Source: Item 22 — CONTRACTS (FDD page 77)