Can Jack In The Box change the menu specifications from time to time?
Jack_In_The_Box Franchise · 2025 FDDAnswer from 2025 FDD Document
dity or the amount of the tax in accordance with applicable procedures of the jurisdiction, but Franchisee shall in no event permit a tax sale or seizure of the Franchised Restaurant, the Premises, or any equipment.
- D. The written information that Franchisee has submitted to Company in connection with the grant of this franchise, including, but not limited to, a Franchise Application Package, is true, correct and accurate.
5. STANDARDS OF OPERATION
Franchisee shall adhere to the System. Franchisee shall meet all the standards and specifications, and follow the procedures communicated in writing by Company to Franchisee.
A. The Manuals
The parties agree that Franchisee's adherence to Company's System standards and specifications is necessary to the image, operation and success of each JACK IN THE BOX restaurant and the System. The JACK IN THE BOX System standards, specifications, and procedures, as they may be renamed, amended, expanded and consolidated by Company from time to time (collectively, "Manuals"), shall contain
mandatory restaurant operating standards, specifications and procedures as prescribed from time to time by Company for the operation of a JACK IN THE BOX restaurant by a Franchisee, among other things. Some or all of the Manuals may be provided in an electronic format on an online system. Franchisee acknowledges receipt of the Manuals on loan for the term of this Agreement, and agrees to monitor the online system for updates to the Manuals. Franchisee shall strictly adhere to these standards, specifications and procedures, which Company may, in its sole discretion, change from time to time.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 70)
What This Means (2025 FDD)
According to the 2025 Jack In The Box Franchise Disclosure Document, Jack In The Box has the authority to modify the menu specifications. As a franchisee, you must adhere to the Jack In The Box System, which includes meeting all standards, specifications, and procedures communicated in writing by the company. These standards, specifications, and procedures are outlined in the Manuals, which the company may rename, amend, expand, and consolidate over time. Franchisees are required to monitor the online system for updates to these manuals.
As a Jack In The Box franchisee, you must strictly adhere to these standards, specifications, and procedures, which Jack In The Box may change at its discretion. This includes accepting and complying with any changes, modifications, revisions, and additions made by Jack In The Box to the menu, service expectations, restaurant environment, customer offerings, product pricing, and other elements of the System standards, specifications, and procedures. Jack In The Box will exercise good faith when making these changes, believing them to be necessary or desirable.
This means that as a franchisee, you must be prepared to adapt to changes in the menu, service protocols, restaurant aesthetics, customer service, pricing, and other operational aspects as directed by Jack In The Box. Failure to comply with these changes could result in not meeting the brand standards, which is critical for maintaining the image, operation, and success of the Jack In The Box system.