According to Itan's 2025 Franchise Disclosure Document, Victoria Shoup has held the position of Business Office Manager since January 2009. In March 2024, she took on additional managerial responsibilities specifically related to the sale and operation of Itan franchises.

This indicates that while Victoria Shoup has been with Itan for a considerable period, her direct involvement in franchise-related activities is more recent. For prospective franchisees, this means that Ms. Shoup's experience in the day-to-day operations of Itan might be extensive, but her expertise in franchise sales and management is relatively new.

It would be prudent for potential franchisees to inquire about the specific nature of Ms. Shoup's responsibilities and her experience in supporting franchisees. Understanding her role and the support she provides can help franchisees assess the level of assistance they can expect from the franchisor in these critical areas.