What steps must an Itan franchisee take to provide access to data collected by their Technology Systems?

According to Itan's 2025 Franchise Disclosure Document, franchisees must take specific actions to grant Itan access to data from their Technology Systems. Franchisees must take all necessary steps to provide Itan with independent and unlimited access to data collected through these systems, including Gross Sales data, which is used to calculate fees owed to Itan.

Furthermore, upon request, including in the event of termination or expiration of the Franchise Agreement, franchisees are required to provide Itan with user IDs and passwords for their Technology Systems. This ensures that Itan maintains continuous access to the data, even after the franchise relationship ends.

These requirements ensure that Itan can monitor the franchisee's operations, calculate royalties accurately, and maintain oversight of the brand's performance. Franchisees should be aware of these obligations and ensure their Technology Systems are set up to allow for this access. The definition of Technology Systems includes computer systems, point-of-sale systems, webcam systems, telecommunications systems, security systems, music systems and similar systems, together with the associated hardware, software (including cloud-based software) and related equipment, software applications, mobile apps, and third-party services relating to the establishment, use, maintenance, monitoring, security or improvement of these systems.