Which sections of the Itan Franchise Agreement outline the franchisee's initial and ongoing training obligations?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
| OBLIGATION | SECTIONS IN AGREEMENT | DISCLOSURE DOCUMENT ITEM |
|---|---|---|
| a. Site selection and acquisition/lease | FA: 7.1 & 7.2 ADA: 5.1 | Item 7 & Item 11 |
| b. Pre-opening purchases/leases | FA: 6.2, 7.3, 11.7 & 15.1 ADA: Not Applicable | Item 5, Item 7, Item 8 & Item 11 |
| c. Site development and other pre | FA: 7.3 & 7.4 | Item 6, Item 7 & Item 11 |
| opening requirements | ADA: 5.1 & 5.2 | |
| d. Initial and ongoing training | FA: 5 ADA: Not Applicable | Item 6 & Item 11 |
Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 21–22)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, the franchisee's obligations for both initial and ongoing training are detailed in Section 5 of the Franchise Agreement. This information is also referenced in Item 6 and Item 11 of the disclosure document.
Specifically, Item 11 discusses ongoing training programs, stating that Itan may require the Managing Owner and general managers to attend refresher or supplemental training courses. Any new Managing Owner or general manager must complete initial training before managing the Salon. The Managing Owner may then train new general managers, unless Itan revokes this right for good cause. Remedial training may also be required if the Salon isn't operating in compliance with the Franchise Agreement and Manual.
Itan provides preopening initial training at no additional charge, but charges $1,500 for each person sent to initial training after the Salon opens. The current instructors include Faraje Kharsa, the founder and CEO, and Paizlyn Rogers, the Franchise Business Coach. Itan reserves the right to change instructors at any time.