Who is responsible for the wages and travel expenses incurred to attend Itan training programs?

According to Itan's 2025 Franchise Disclosure Document, the franchisee is responsible for covering the wages and travel expenses for themselves and their personnel when attending any required or optional training programs. This includes the initial training, refresher courses, supplemental training, and remedial training that Itan may require.

This means that as an Itan franchisee, you must budget not only for the direct costs of training, such as potential training fees of up to $300 per person per day for retaking or attending remedial or additional training, but also for the indirect costs. These indirect costs include the salaries you continue to pay your employees while they are in training, plus any travel, accommodation, and meal expenses they incur. These costs can accumulate quickly, especially if Itan mandates training at a location that requires significant travel.

It is important to note that while Itan provides the pre-opening initial training program at no additional charge, any subsequent training or conferences will likely incur costs for both registration fees (up to $400 per person per conference) and the associated wages and travel expenses. Therefore, franchisees should carefully consider these potential expenses when planning their budget and staffing needs.

This allocation of costs is fairly standard in the franchise industry, where franchisees typically bear the responsibility for their employees' wages and travel during training. However, prospective Itan franchisees should factor these ongoing training-related expenses into their financial projections to ensure they can maintain profitability and operational compliance.