Who is responsible for wages and travel expenses incurred to attend Itan conferences?

According to Itan's 2025 Franchise Disclosure Document, franchisees are responsible for the wages and travel expenses incurred by themselves and their personnel when attending conferences. Itan may hold periodic conferences to discuss business and operational matters relevant to the salons, and attendance is typically mandatory unless Itan designates attendance as optional or waives the obligation based on a showing of good cause.

In addition to covering wages and travel, franchisees may also be charged a conference registration fee of up to $400 per person per conference. This fee applies even if the franchisee fails to attend a required conference without obtaining a waiver.

This means that attending mandatory Itan conferences can represent a significant expense for franchisees, encompassing registration fees, employee wages, travel costs, and potentially lost revenue from time away from the salon. Franchisees should factor these costs into their financial planning and consider the potential benefits of attending conferences in terms of business development and operational knowledge.