What is the required location for arbitration involving an Itan franchise purchased in Washington if not mutually agreed upon?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
In any arbitration or mediation involving a franchise purchased in Washington, the arbitration or mediation site will be either in the state of Washington, or in a place mutually agreed upon at the time of the arbitration or mediation, or as determined by the arbitrator or mediator at the time of arbitration or mediation.
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, for franchises purchased in Washington, the arbitration or mediation site will be in the state of Washington if a mutually agreed-upon location cannot be determined at the time of arbitration or mediation. The arbitrator or mediator will determine the specific location within Washington.
This stipulation protects Itan franchisees in Washington by ensuring that arbitration or mediation proceedings occur within the state, preventing the franchisor from mandating a distant or inconvenient location. This is particularly important because it reduces the financial burden and logistical challenges for franchisees who may need to attend hearings or present evidence.
This requirement is specific to Washington due to the state's franchise investment protection laws. It aims to balance the interests of both the franchisor and franchisee, ensuring fair access to dispute resolution processes. Prospective franchisees should be aware of this provision, as it offers a degree of legal protection and convenience in case disputes arise with Itan.