Does Itan require general managers to own equity interest in the franchise?

According to Itan's 2025 Franchise Disclosure Document, general managers are not required to own equity in the franchise. However, Itan requires a designated 'Managing Owner' to have overall responsibility for the salon's management and operation.

The Managing Owner must be approved by Itan, complete all required training programs, dedicate full-time efforts to the business, and hold at least a 20% ownership interest in the franchise (or the franchisee entity), unless Itan waives this requirement. The Managing Owner does not need to provide onsite management if a trained manager is present. Any new Managing Owner must complete the initial training program before assuming responsibility.

General managers may be hired to assist the Managing Owner with onsite management and supervision. They must be approved by Itan, complete all required training, and sign a Brand Protection Agreement. The Managing Owner must supervise the general manager to ensure compliance with the Franchise Agreement and Manual. Either the Managing Owner or a general manager must be present at the salon for at least 40 hours per week, and if neither is onsite during business hours, one of them must be readily accessible by phone or email.