How is Itan's remote training conducted via LMS monitored?

According to Itan's 2025 Franchise Disclosure Document, remote training conducted via the Learning Management System (LMS) will be monitored through a training reports system. This monitoring applies specifically to Stage 2 of the remote training program, which includes online management and franchise owner training courses accessed through iTAN University. This stage is further supplemented with 12 hours of live virtual coaching sessions conducted remotely by Itan's Franchise Business Coach.

This means Itan actively tracks franchisee progress and performance during the online training modules. The training reports system likely provides insights into completion rates, assessment scores, and engagement levels within the iTAN University platform. By monitoring these metrics, Itan can identify franchisees who may be struggling with the material and offer additional support or resources.

For a prospective Itan franchisee, this signifies a structured and accountable training process. The monitoring system ensures that franchisees are not only completing the required training but also comprehending the material. This can lead to better operational practices and a higher likelihood of success. Franchisees should inquire about the specific metrics tracked in the training reports and how Itan uses this data to support franchisee development.