What is the purpose of the Itan point-of-sale system?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
The point-of-sale system will generally be used to record and report sales, track employee hours and performance information, track commissions, host a customer information database and perform certain marketing functions. It will also interface with the tanning beds to ensure that the sales are recorded and to verify customer identification information based on fingerprint records (i.e., to ensure a customer who purchased a membership does not send another person to receive the service).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, the point-of-sale (POS) system serves several key functions for franchisees. Primarily, it is used to record and report sales transactions, providing a real-time overview of revenue generation. Additionally, the system tracks employee hours and performance metrics, which can aid in managing staff and optimizing labor costs. The Itan POS also handles commission tracking, ensuring accurate and timely compensation for employees.
Another critical function of the Itan POS system is to host a customer information database. This database stores customer details, purchase history, and membership information, enabling targeted marketing efforts and personalized customer service. The system also performs certain marketing functions, allowing franchisees to implement promotions and loyalty programs. Furthermore, the POS system interfaces with the tanning beds to ensure that sales are recorded and to verify customer identification using fingerprint records. This feature helps prevent unauthorized use of memberships and ensures that only valid customers receive services.
For a prospective Itan franchisee, understanding the capabilities of the POS system is crucial. It streamlines operations by automating sales tracking, employee management, and customer data storage. The integration with tanning beds adds an extra layer of security and accuracy to the business. The initial cost to purchase the computer system and point-of-sale system is estimated to range from $5,000 to $7,000. Franchisees must also pay ongoing technology fees for software, technology, and related services, including maintenance and support for the POS system provided by Helios. Itan may also require upgrades or changes to the POS system to conform to current specifications, and there are no contractual limitations on the frequency or cost of these updates.