Does Itan provide franchisees with access to a manual during the term of the franchise agreement?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
"Manual" means our confidential brand standards manual for the operation of a Salon.
"Marks" means and includes all service marks, trademarks, trade names and logos that we designate from time to time and authorize Salons to use, including iTAN®, iTAN SUN SPRAY SPA® and the associated logos.
The Marks also include any distinctive trade dress used to identify a Salon or the products it sells.
"Salon" means any salon we authorize to operate under the Marks and use our System.
"System" means our system developed for the operation of a Salon, the distinctive characteristics of which include: distinctive interior and exterior design, décor, signage, color scheme and other trade dress elements; proprietary retail products and equipment; high quality tanning services, technology and
techniques; comprehensive training programs; advertising and marketing strategies; merchandising strategies; and operating system.
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, the franchise agreement includes a confidential brand standards manual, referred to as the "Manual", for the operation of a Salon. The manual contains confidential information and is part of Itan's System.
The "Manual" is defined as Itan's confidential brand standards manual for operating a Salon. The "System" incorporates various elements, including interior and exterior design, retail products, tanning services, training programs, and marketing strategies. Franchisees and their employees are required to maintain the confidentiality of the information contained within the Manual.
Employees or independent contractors of the franchisee may gain knowledge of Itan's System and Know-How and must protect Itan's intellectual property. These individuals must agree to not make unauthorized copies of documents containing Confidential Information and take all steps reasonably required to prevent unauthorized use or disclosure of Confidential Information.
Itan requires franchisees to adhere to the standards and specifications outlined in the Manual when constructing or converting their premises to an Itan Salon. This includes design, layout, construction materials, furniture, fixtures, equipment, and signage.