Where does the Pre-opening Training for Itan take place?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
| SUBJECT | HOURS OF CLASSROOM | HOURS ON THE JOB | LOCATION | |
|---|---|---|---|---|
| TRAINING | TRAINING | |||
| In-Person Training | 0 | 40 | San Diego, California | |
| Team Training | 3 | 0 | LMS | |
| Team Management | 4 | 0 | LMS | |
| Brand Experience | 4 | 0 | LMS | |
| Management Reports and POS | 5 | 0 | LMS | |
| Inventory Management | 3 | 0 | LMS | |
| Inventory Planning | 3 | 0 | Teams | |
| Goal Setting | 3 | 0 | LMS | |
| Local Salon Marketing | 2 | 0 | LMS | |
| Salon Success Planning with Business | 3 | 0 | Teams | |
| Coach | ||||
| Franchise Reporting Requirements | 1 | 0 | LMS | |
| Accounting and Record Keeping | 2 | 0 | LMS | |
| Franchisee Compliance | 1 | 0 | LMS | |
| Team evaluation | 0 | 8 | Franchisee Salon, TBD | |
| Pre-opening Training | 0 | 16 | Franchisee Salon, TBD | |
| Post-Opening Training and Support | 0 | 16 | Franchisee Salon, TBD |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, the pre-opening training involves a combination of remote, hands-on, and on-site components. The initial training program is for the Managing Owner and initial general managers, with the Managing Owner required to complete it successfully at least two weeks before the salon opens.
The initial training consists of self-paced remote training conducted in two stages, spanning 2 to 4 weeks. This remote training uses iTAN University, accessed through LMS, and includes 12 hours of live virtual sessions with a Franchise Business Coach via MS Teams. Following the remote training, there are 5 days of hands-on training at a designated training facility in San Diego, California, typically one month before the salon opening. The training facility is currently a franchised Salon but may change.
Additionally, there is approximately 5 days of on-site training at the franchisee's salon immediately before and through the opening date. This on-site training involves a designated trainer monitoring operations and assisting with the salon's opening. The table provided also indicates that there are 16 hours of pre-opening training that takes place at the "Franchisee Salon, TBD".
In summary, the Itan pre-opening training program is conducted in multiple locations: remotely via iTAN University and MS Teams, in person at a designated training facility in San Diego, California, and on-site at the franchisee's salon. This comprehensive approach ensures that franchisees and their managers receive thorough preparation before launching their Itan salon.