Where does the 'Post-Opening Training and Support' for Itan franchisees take place?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
| OBLIGATION | SECTIONS IN AGREEMENT | DISCLOSURE DOCUMENT ITEM | |
|---|---|---|---|
| i. Restrictions on products/services | FA: 11.3 | Item 16 | |
| offered | ADA: Not Applicable | ||
| j. Warranty and client service | FA: 11.14 | Not Applicable | |
| requirements | ADA: Not Applicable | ||
| k. Territorial development and sales | FA: Not Applicable | Item 12 | |
| quotas | ADA: 4 | ||
| l. Ongoing product/service purchases | FA: 6.2, 6.7 & 11.7 ADA: Not Applicable | Item 8 | |
| m. Maintenance, appearance and | FA: 11.8 & 11.10 | Item 11 | |
| remodeling requirements | ADA: Not Applicable | ||
| n. Insurance | FA: 15.1 ADA: Not Applicable | Item 7 & Item 8 | |
| o. Advertising | FA: 10 ADA: Not Applicable | Item 6, Item 7 & Item 11 | |
| p. Indemnification | FA: 18 ADA: Not Applicable | Item 6 | |
| q. Owner’s participation/management/ | FA: 8 | Item 11 & Item 15 | |
| staffing | ADA: Not Applicable | ||
| r. Records/reports | FA: 15.2 & 15.3 ADA: Not Applicable | Item 6 | |
| s. Inspections/audits | FA: 16 ADA: Not Applicable | Item 6 & Item 11 | |
| t. Transfer | FA: 19 ADA: 8 | Item 17 | |
| u. Renewal | FA: 4 ADA: Not Applicable | Item 17 | |
| v. Post termination obligations | FA: 21 ADA: Not Applicable | Item 17 | |
| w. Non-competition covenants | FA: 14 ADA: Not Applicable | Item 17 | |
| x. Dispute resolution | FA: 22 ADA: 11 | Item 17 | |
| y. Franchise Owner Agreement (brand protection covenants, transfer restrictions and financial assurance for owners and spouses) | FA: 9 & ATTACHMENT "D" ADA: 7 | Item 15 | |
| SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS ON THE JOB TRAINING | LOCATION |
| In-Person Training | 0 | 40 | San Diego, California |
| Team Training | 3 | 0 | LMS |
| Team Management | 4 | 0 | LMS |
| Brand Experience | 4 | 0 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, post-opening training and support takes place at the franchisee's salon. This training involves 0 hours of classroom training and 16 hours of on-the-job training. The specific dates for this training are to be determined (TBD).
This on-site training is designed to provide practical assistance and support as the franchisee begins operations. It allows Itan to observe the franchisee's operations in a real-world setting and offer tailored guidance. This type of training is common in the franchise industry, as it allows franchisors to ensure that franchisees are adhering to brand standards and operational procedures from the outset.
Prospective Itan franchisees should consider the importance of this on-site support, as it can be crucial for a successful launch. While the FDD specifies the location and hours, the exact content and schedule of the post-opening training should be discussed with Itan to fully understand the support provided.