How does the Itan point-of-sale system verify customer identification?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
The point-of-sale system will generally be used to record and report sales, track employee hours and performance information, track commissions, host a customer information database and perform certain marketing functions. It will also interface with the tanning beds to ensure that the sales are recorded and to verify customer identification information based on fingerprint records (i.e., to ensure a customer who purchased a membership does not send another person to receive the service).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, the point-of-sale system verifies customer identification using fingerprint records. This is done to ensure that only the customer who purchased a membership receives the tanning service.
This verification process is integrated with the tanning beds, ensuring that sales are accurately recorded and that membership benefits are not misused. The point-of-sale system also records and reports sales, tracks employee hours and performance, tracks commissions, and hosts a customer information database, along with performing certain marketing functions.
Prospective Itan franchisees should understand that the point-of-sale system is a crucial component of the business, requiring an initial investment ranging from $5,000 to $7,000. It is essential for maintaining accurate records, managing customer data, and preventing fraud. The Helios 12 point-of-sale system is a designated technology that franchisees must purchase and use.