Does Itan offer refresher or supplemental training courses?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
will not unreasonably withhold but which we may revoke for good cause), your Managing Owner may train future general managers you hire after the Managing Owner has successfully completed our initial training program. We may offer periodic refresher or supplemental training courses for your Owners and management personnel. We may designate each course as mandatory or optional. If we determine your Salon is not operating in full compliance with this Agreement or the Manual, we may require that your Managing Owner and management personnel attend remedial training relevant to your operational deficiencies. We may, but need not, provide additional assistance or training requested by you at a mutually convenient time.
- 5.3. Training Locations. Our training programs may take place at any location we designate. We reserve the right to conduct training programs virtually.
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, Itan may offer periodic refresher or supplemental training courses for owners and management personnel. Itan may designate these courses as either mandatory or optional.
If Itan determines that a salon is not operating in full compliance with the Franchise Agreement or the Manual, Itan may require the Managing Owner and management personnel to attend remedial training relevant to the operational deficiencies. Itan may also provide additional assistance or training requested by the franchisee at a mutually convenient time, but is not obligated to do so.
Itan does not charge a training fee for system-wide refresher or supplemental training conducted at their headquarters or a company-owned salon. However, Itan may charge a training fee of up to $300 per person per day for individuals who (a) retake training after failing a prior attempt; (b) attend remedial training; or (c) attend additional training requested by the franchisee.