How many hours of on-the-job training are dedicated to 'Pre-opening Training' for Itan franchisees?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
| OBLIGATION | SECTIONS IN AGREEMENT | DISCLOSURE DOCUMENT ITEM | |
|---|---|---|---|
| i. Restrictions on products/services | FA: 11.3 | Item 16 | |
| offered | ADA: Not Applicable | ||
| j. Warranty and client service | FA: 11.14 | Not Applicable | |
| requirements | ADA: Not Applicable | ||
| k. Territorial development and sales | FA: Not Applicable | Item 12 | |
| quotas | ADA: 4 | ||
| l. Ongoing product/service purchases | FA: 6.2, 6.7 & 11.7 ADA: Not Applicable | Item 8 | |
| m. Maintenance, appearance and | FA: 11.8 & 11.10 | Item 11 | |
| remodeling requirements | ADA: Not Applicable | ||
| n. Insurance | FA: 15.1 ADA: Not Applicable | Item 7 & Item 8 | |
| o. Advertising | FA: 10 ADA: Not Applicable | Item 6, Item 7 & Item 11 | |
| p. Indemnification | FA: 18 ADA: Not Applicable | Item 6 | |
| q. Owner’s participation/management/ | FA: 8 | Item 11 & Item 15 | |
| staffing | ADA: Not Applicable | ||
| r. Records/reports | FA: 15.2 & 15.3 ADA: Not Applicable | Item 6 | |
| s. Inspections/audits | FA: 16 ADA: Not Applicable | Item 6 & Item 11 | |
| t. Transfer | FA: 19 ADA: 8 | Item 17 | |
| u. Renewal | FA: 4 ADA: Not Applicable | Item 17 | |
| v. Post termination obligations | FA: 21 ADA: Not Applicable | Item 17 | |
| w. Non-competition covenants | FA: 14 ADA: Not Applicable | Item 17 | |
| x. Dispute resolution | FA: 22 ADA: 11 | Item 17 | |
| y. Franchise Owner Agreement (brand protection covenants, transfer restrictions and financial assurance for owners and spouses) | FA: 9 & ATTACHMENT "D" ADA: 7 | Item 15 | |
| SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS ON THE JOB TRAINING | LOCATION |
| In-Person Training | 0 | 40 | San Diego, California |
| Team Training | 3 | 0 | LMS |
| Team Management | 4 | 0 | LMS |
| Brand Experience | 4 | 0 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, franchisees receive 16 hours of on-the-job training specifically for pre-opening activities. This training takes place at the franchisee's salon, and the exact timing is to be determined (TBD).
This on-the-job training is in addition to other training components, such as in-person training in San Diego, team training, and various management and operations modules delivered via the Learning Management System (LMS) or Microsoft Teams. The pre-opening on-the-job training is designed to equip the franchisee with practical skills and knowledge necessary to successfully launch their Itan salon.
Prospective Itan franchisees should note that this pre-opening training is a crucial part of the overall initial training program. It provides hands-on experience in their own salon environment, which can be invaluable for understanding day-to-day operations and addressing any specific challenges related to their location. The combination of classroom and on-the-job training suggests a comprehensive approach to franchisee preparation.
It is also important to note that the location for the on-the-job training is listed as 'Franchisee Salon, TBD', meaning the franchisee will receive this training at their own salon location, but the exact schedule is to be determined. Franchisees should communicate with Itan to confirm the scheduling and content of this training to ensure they are fully prepared for their salon opening.