What information must an Itan franchisee include in a request for approval of an alternative supplier?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
If you wish to purchase alternative goods or services or you wish to purchase from an alternative supplier, you must send us a request for approval that: (i) identifies the proposed supplier and the goods/services to be purchased; (ii) includes all information we require about the goods/services and the supplier (including the supplier's qualifications, reputation, financial strength and production capabilities); and (iii) includes product samples for examination and testing purposes.
We may condition our approval on the supplier's agreement to comply with our minimum insurance, indemnification and confidentiality requirements for system suppliers.
We will approve or disapprove your request within 120 days after we receive all required information and samples.
Your request is deemed disapproved if we fail to issue our approval within the 120-day
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, if a franchisee wants to purchase alternative goods or services, or purchase from an alternative supplier, they must submit a request for approval to Itan. This request must include specific information to allow Itan to evaluate the proposed change.
The request must identify the proposed supplier and the goods or services the franchisee intends to purchase from them. Additionally, the franchisee must provide all information Itan requires about the goods or services and the supplier. This includes details about the supplier's qualifications, reputation, financial strength, and production capabilities.
Furthermore, the franchisee must include product samples for Itan to examine and test. Itan may also require the supplier to agree to comply with Itan's minimum insurance, indemnification, and confidentiality requirements for system suppliers as a condition of approval. Itan will then approve or disapprove the request within 120 days after receiving all the necessary information and samples. If Itan fails to respond within this 120-day period, the request is considered disapproved.