If participation in a system-wide program requires the purchase of equipment, who does the Itan franchisee purchase it from?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
We may periodically develop and implement membership, loyalty, gift card and other system-wide programs. You must fully participate in all programs we designate as mandatory. In order to participate you must: (i) comply with all policies and procedures we establish for the program; (ii) purchase or license and utilize all equipment, software, mobile applications, technology and others items we designate as being necessary for program participation and pay all associated fees and costs; and (iii) pay us, our affiliate, or a third party we designate, all program fees, contributions or other amounts we require for program participation (collectively, "Program Participation Rules"). Program Participation Rules may be set forth in the Manual. We may change Program Participation Rules at any time and you must comply with the change. We may develop and implement new or successor programs and/or modify or terminate existing programs at any time.
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, participation in system-wide programs like membership, loyalty, or gift card initiatives may require franchisees to purchase or license specific equipment, software, mobile applications, technology, and other items. The franchisee is responsible for all associated fees and costs related to these purchases or licenses.
The FDD specifies that these items can be acquired from Itan, its affiliates, or a third party designated by Itan. This means that Itan has the discretion to decide where franchisees must obtain the necessary resources for participating in these programs.
It is important for prospective Itan franchisees to understand that these requirements are mandatory for designated programs. Franchisees must comply with all policies and procedures established for the program, and they must also pay any program fees, contributions, or other amounts required for participation. These "Program Participation Rules" may be outlined in the Itan manual and are subject to change at any time, requiring franchisees to adapt accordingly.