Where does Itan's hands-on training take place?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
al training to our satisfaction at least 2 weeks before your Salon opens.
Our initial training program currently includes: (a) 2 to 4 weeks of self-paced remotely conducted training that is conducted in separate 2 stages; (b) 5 days of hands-on training conducted at a designated training facility in San Diego, California; and (c) 5 days of onsite training and assistance conducted at your Salon at the time you open.
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- Remote Training Stage 1: Stage 1 of remote training consists of online core operational curriculum administered through iTAN University, which is accessed through LMS. This is a self-paced program that is expected to take 1 to 2 weeks to complete. This training will be supplemented with 12 hours of live virtual training sessions conducted remotely by our Franchise Business Coach using MS Teams (or any other virtual platform we designate).
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, the hands-on portion of the initial training program is conducted at a designated training facility in San Diego, California. The FDD specifies that the current designated training facility is a franchised Itan Salon located in San Diego, California. However, Itan retains the right to change the training facility at any time. This hands-on training lasts for 5 days and typically occurs one month before the new salon is scheduled to open, although Itan reserves the right to change the timing.
In addition to the hands-on training in San Diego, the initial training program includes remote training stages and onsite training at the franchisee's salon. Remote training is conducted online through iTAN University and supplemented with live virtual coaching sessions. Onsite training takes place at the franchisee's salon immediately before and through the opening date, where a designated trainer monitors operations and assists with the salon opening.
Prospective franchisees should note that while the initial pre-opening training program is provided at no additional charge, Itan charges a $1,500 training fee for each person sent to initial training after the salon opens. Franchisees are also responsible for all wages and travel expenses incurred for training. Itan may also charge training fees for retraining, remedial training, or additional training requested by the franchisee, up to $300 per person per day. Therefore, franchisees should factor in these potential costs when planning for training and ongoing development of their staff.