What is the Itan franchisee's obligation regarding the grand opening marketing plan?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
ution of these materials, in which case there will be no additional charge; (c) provide online access to these materials, in which case you must print the materials at your expense; and/or (d) contract with third-party suppliers to create and sell these materials to you.
10.3. Your Marketing Activities.
(a) Grand Opening Marketing. We will assist you in developing a grand opening marketing plan, which must be approved by us. You must implement a grand opening marketing campaign to promote the opening of your Salon in compliance with the approved grand opening marketing plan and the requirements in the Manual. You must spend at least $5,000 on approved grand opening marketing expenditures during the grand opening period, which commences 30 days before your anticipated opening date and ends 60 days after your opening date. Based on our assessment of your local market conditions and grand opening marketing plan, we may recommend (but not require) that you spend more than the $5,000 minimum.
(b) Ongoing Marketing. You must participate at your own expense in all advertising, promotional and marketing programs we require, including any advertising cooperative we establish pursuant to §10.4. After opening, you must spend at least 2% of monthly Gross Sales on local advertising to promote your Salon (your "Local Marketing Commitment"). We may increase the Local Marketing Commitment upon 30 days' notice up to a maximum of 3.5% of Gross Sales. We measure your compliance with this requirement on a rolling six-month basis, meaning as long as your average monthly expenditure on local advertising over the six-month period equals or exceeds the Local Marketing Commitment, you are deemed in compliance even if your expenditure in a given month is less than the Local Marketing Commitment. Your
grand opening marketing expenditure and brand fund fees are in addition to, and not credited towards, your Local Marketing Commitment.
(c) Advert
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, franchisees are required to implement a grand opening marketing campaign to promote their salon's opening. Itan will assist in developing this plan, but the franchisee must get it approved. The franchisee is responsible for spending at least $5,000 on approved grand opening marketing expenditures.
The grand opening period is defined as starting 30 days before the anticipated opening date and extending 60 days after the opening. Itan may recommend that franchisees spend more than the $5,000 minimum based on their assessment of local market conditions and the proposed grand opening marketing plan.
It is important to note that these grand opening marketing expenditures are separate from and do not count towards the franchisee's ongoing local marketing commitment, which requires spending at least 2% of monthly Gross Sales on local advertising after the grand opening period. All advertising must be factual, ethical, and compliant with all laws, and must not infringe on the intellectual property rights of others.