What is the Itan franchisee's obligation regarding attending training programs or conferences?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
for each additional person you send to initial training after your opening date. We do not charge a training fee for system-wide refresher or supplemental training we conduct at our headquarters or a company-owned Salon. We may charge a training fee of up to $300 per Person per day for any Person who: (a) retakes training after failing a prior attempt; (b) attends remedial training; or (c) attends additional training requested by you. If we provide onsite training or assistance, you must also reimburse us for all Travel Expenses we incur (this reimbursement obligation does not apply to any onsite training we provide as part of our initial training program prior to your opening date). You are responsible for all wages and Travel Expenses you and your personnel incur to attend training programs.
- 5.5. Conferences. We may hold periodic conferences to discuss business and operational matters relevant to Salons.
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, attendance at periodic conferences is mandatory for franchisees unless Itan designates attendance as optional or waives the attendance obligation due to a showing of good cause. Itan may charge a conference registration fee of up to $400 per person per conference.
Even if a franchisee fails to attend a required conference without obtaining a waiver, they are still responsible for the conference registration fee. Additionally, the franchisee is responsible for the wages and travel expenses incurred by themselves and their personnel to attend these conferences.
Itan also offers additional training programs. Itan may charge a training fee of up to $300 per person per day for individuals who retake training after failing a prior attempt, attend remedial training, or attend additional training requested by the franchisee. The franchisee is responsible for all wages and travel expenses incurred by themselves and their personnel to attend these training programs.