What must Itan franchisees do to ensure their employees are properly using the Technology Systems?

According to Itan's 2025 Franchise Disclosure Document, franchisees must ensure their employees are adequately trained in the use of the Technology Systems. The Technology Systems include all information and communication technology systems that Itan specifies, such as computer systems, point-of-sale systems, webcam systems, telecommunications systems, security systems, and music systems. These systems also include associated hardware, software, related equipment, software applications, mobile apps, and third-party services for establishing, using, maintaining, monitoring, securing, or improving these systems.

It is important for prospective Itan franchisees to understand that they are responsible for the proper training of their employees on these Technology Systems. This ensures that the systems are used correctly and efficiently, which can impact the overall operation of the salon. Franchisees must also ensure compliance with data entry policies outlined in the manual.

Furthermore, franchisees must prevent employees from loading unauthorized programs or games on the Technology Systems. This is crucial for maintaining the integrity and security of the systems. By adhering to these requirements, Itan franchisees can protect their business and ensure smooth operations.