What must an Itan franchisee do to protect against attacks by unauthorized persons on their computer systems?

According to Itan's 2025 Franchise Disclosure Document, the franchisee is solely responsible for protecting against attacks by unauthorized persons on their computer systems. This responsibility extends to various potential disruptions, including computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, internet content failures, and date-related problems.

This means that Itan franchisees must take proactive measures to secure their technology systems. These measures could include implementing robust antivirus software, regularly updating software and security patches, establishing firewalls, and training employees on cybersecurity best practices. It is also crucial to have backup systems in place to mitigate data loss in the event of a successful attack.

Furthermore, Itan may require franchisees to obtain and maintain cyber insurance and business interruption insurance to cover potential losses resulting from technology disruptions. This insurance can help offset the financial impact of cyberattacks, including recovery costs, legal fees, and lost revenue. Franchisees should carefully review the insurance requirements and ensure they have adequate coverage to protect their business.

Given the increasing prevalence and sophistication of cyber threats, Itan franchisees must prioritize cybersecurity to protect their business operations, customer data, and reputation. By taking appropriate precautions and maintaining adequate insurance coverage, franchisees can minimize their risk and ensure business continuity in the face of potential attacks.