Considering the restrictions on suppliers in Item 8, what assistance does Itan offer in Item 11 to help franchisees comply?

According to Itan's 2025 Franchise Disclosure Document, Item 11 outlines the assistance Itan provides to franchisees, which includes support related to supplier restrictions detailed in Item 8. Specifically, before a franchisee opens their Salon, Itan will provide written specifications for goods and services that the franchisee must purchase to develop, equip, and operate their Salon, along with a list of approved suppliers. This is to help franchisees navigate the restrictions on sources of products and services.

Item 8 states that franchisees must purchase certain items, such as exterior signage, inventory, payroll services, bookkeeping services, and marketing materials, from suppliers that Itan designates or approves. For inventory, franchisees are required to purchase TANOLOGY® and BRONZE LUMINESSENCE™ skincare products and CALIFORNIA SPA® Ageless Serum exclusively from Itan's affiliates.

To ensure compliance with these restrictions, Itan offers franchisees access to their Manual, which helps in establishing and operating the Salon. The manual includes 392 pages with a table of contents attached as EXHIBIT "E". This manual likely contains detailed information about approved suppliers and the standards and specifications that franchisees must adhere to when purchasing goods and services. By providing these resources, Itan aims to guide franchisees in adhering to the approved supplier requirements and maintaining brand standards.