Does Itan charge training fees for system-wide refresher or supplemental training courses?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
ers.
We reserve the right to change add or replace instructors at any time.
Training Fees and Costs
We provide our preopening initial training program at no additional charge. We charge an initial training fee of $1,500 for each person you send to initial training after your Salon opens. We do not charge training fees for
system-wide refresher or supplemental training courses. We may charge a training fee of up to $300 per person per day for each person who attends: (a) retraining (after failing a prior attempt); (b) remedial training; or (c) additional training you request. If we provide onsite training or assistance, you must also reimburse all Travel Expenses we incur (this reimbursement obligation does not apply to any onsite initial training we conduct before you open). You are responsible for
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, Itan does not charge training fees for system-wide refresher or supplemental training courses. However, Itan may charge a training fee of up to $300 per person per day for retraining after a failed attempt, remedial training, or additional training requested by the franchisee.
If Itan provides onsite training or assistance, the franchisee must reimburse all travel expenses incurred by Itan. This reimbursement obligation does not apply to any onsite initial training conducted before the salon opens. The franchisee is responsible for all wages and travel expenses incurred by themselves and their trainees for training.
This means that while Itan covers the cost of mandatory system-wide updates, franchisees should budget for potential expenses related to additional or remedial training needs. Franchisees should also be prepared to cover travel and wage costs for themselves and their staff during training, as well as travel expenses for any onsite support provided by Itan after the initial opening.