Does Itan charge franchisees for the training materials?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
ll monitor your operations and assist you with the opening of your Salon.
The format for training may include lectures, interactive role playing, conference calls and/or webinars. We reserve the right to conduct all (or any portion) of the training program remotely via webinar, conference call or similar means. The training materials consist of virtual presentations, user manuals, directions, videos and a series of quizzes and tests. We do not charge you for any of our training materials.
We can modify the training program at our discretion based on our subjective assessment of the skills, abilities and prior experience of your Managing Owner and management personnel. Currently, we intend to offer initial training on a quarterly basis, assuming sufficient demand. Initial training currently consists of the following:
TRAINING PROGRAM
| OBLIGATION | SECTIONS IN AGREEMENT | DISCLOSURE DOCUMENT ITEM | |
|---|---|---|---|
| i. Restrictions on products/services | FA: 11.3 | Item 16 | |
| offered | ADA: Not Applicable | ||
| j. Warranty and client service | FA: 11.14 | Not Applicable | |
| requirements | ADA: Not Applicable | ||
| k. Territorial development and sales | FA: Not Applicable | Item 12 | |
| quotas | ADA: 4 | ||
| l. Ongoing product/service purchases | FA: 6.2, 6.7 & 11.7 ADA: Not Applicable | Item 8 | |
| m. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, franchisees are not charged for training materials. The FDD specifies that Itan provides its training materials at no additional charge. These materials consist of virtual presentations, user manuals, directions, videos, and a series of quizzes and tests.
However, Itan does charge certain training fees. Itan provides its preopening initial training program at no additional charge, but charges an initial training fee of $1,500 for each person sent to initial training after the salon opens. Itan may also charge a training fee of up to $300 per person per day for retraining after a failed attempt, remedial training, or additional training requested by the franchisee.
Franchisees are responsible for all wages and travel expenses incurred for training by themselves and their trainees. If Itan provides onsite training or assistance, the franchisee must reimburse all travel expenses incurred by Itan, except for onsite initial training conducted before the salon opens. Therefore, while the training materials themselves are free, franchisees should budget for potential training fees, travel, and wage costs.