Can Itan change the Program Participation Rules at any time?

According to Itan's 2025 Franchise Disclosure Document, Itan has the ability to change the Program Participation Rules at any time. These rules pertain to membership, loyalty, gift card, and other system-wide programs that Itan may implement. Franchisees are required to fully participate in all programs that Itan designates as mandatory.

To participate in these programs, franchisees must adhere to all policies and procedures established by Itan, purchase or license necessary equipment, software, and technology, and pay all associated fees and costs. Franchisees are also obligated to pay any program fees, contributions, or other amounts required by Itan, its affiliates, or designated third parties. These Program Participation Rules may be outlined in the Manual.

The fact that Itan can change these rules at any time means that franchisees must remain flexible and adaptable to potential changes in program requirements, fees, and operational procedures. This could impact a franchisee's costs, technology requirements, and day-to-day operations. Franchisees should stay informed of any updates to the Program Participation Rules to ensure compliance and avoid potential penalties.

It is common for franchisors to update their operating standards and program rules periodically to maintain brand consistency and adapt to market changes. However, the extent and frequency of these changes can vary. Prospective Itan franchisees should inquire about the typical frequency and nature of changes to the Program Participation Rules to better understand the potential impact on their business.