Can Itan change or discontinue its website or a franchisee's salon webpage at any time?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.6. Website. We currently maintain a corporate website for our brand. We will also develop and host a local webpage for your Salon that will: (a) be linked to our corporate website; and (b) list information about your Salon we deem appropriate, such as address, contact information and hours of operation. We will own your Salon's webpage and domain name. We may change or discontinue our website and/or your Salon's webpage at any time.
Source: Item 23 — RECEIPT (FDD pages 44–190)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, Itan maintains a corporate website for the brand and will develop and host a local webpage for each Salon. This webpage will be linked to Itan's corporate website and will list information about the Salon, such as the address, contact information, and hours of operation, as Itan deems appropriate. Importantly, Itan retains ownership of the Salon's webpage and domain name.
The FDD states that Itan has the right to change or discontinue its website and/or a franchisee's Salon webpage at any time. This gives Itan significant control over the online presence of its franchisees.
For a prospective Itan franchisee, this means that the appearance, content, and availability of their Salon's webpage are subject to change or termination at Itan's discretion. While Itan provides marketing assistance, franchisees should be aware that their local webpage, a key tool for attracting customers, is ultimately controlled by Itan. Franchisees should inquire about Itan's policies and history regarding website and webpage changes to understand the potential impact on their business.