Does Itan's affiliate sell and deliver the items included within the designated Startup Package to the franchisee?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
- Cause our affiliate to sell, and deliver to you, all of the items included within our designated Startup Package. Neither we nor our affiliate deliver or install any other items that you purchase. (§6.2)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, an affiliate of Itan will sell and deliver the items included in the designated Startup Package to the franchisee. However, neither Itan nor its affiliate will deliver or install any other items that the franchisee purchases. This means the franchisee is responsible for the delivery and installation of all other items outside of the startup package.
This arrangement is fairly common in franchising, where the franchisor ensures brand consistency and operational readiness by providing a standardized startup package. This package typically includes essential items necessary to begin operations, ensuring that each franchise location meets the franchisor's standards from day one.
For a prospective Itan franchisee, this means they can expect a streamlined process for acquiring the initial essential items. However, they should also be prepared to manage the logistics and installation of any additional equipment or supplies not included in the startup package. It is important to clarify with Itan exactly what is included in the Startup Package to budget accordingly for additional purchases and installations.