Does Itan or its affiliate deliver or install any items purchased by the franchisee other than those in the Startup Package for the Itan Salon?
Itan Franchise · 2025 FDDAnswer from 2025 FDD Document
- Cause our affiliate to sell, and deliver to you, all of the items included within our designated Startup Package. Neither we nor our affiliate deliver or install any other items that you purchase. (§6.2)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–31)
What This Means (2025 FDD)
According to Itan's 2025 Franchise Disclosure Document, neither Itan nor its affiliates will deliver or install any items that a franchisee purchases, except for the items included in the designated Startup Package. This means that while Itan will ensure the Startup Package is delivered, the franchisee is responsible for the delivery and installation of all other necessary items to set up and operate the Itan salon.
This arrangement places the onus on the franchisee to manage logistics for equipment, fixtures, and supplies beyond the Startup Package. Franchisees will need to coordinate with various vendors, arrange for shipping, and potentially hire contractors for installation. This could add complexity and time to the salon setup process.
Prospective Itan franchisees should carefully consider the implications of this policy. They should factor in the costs and time associated with arranging delivery and installation of all items not included in the Startup Package when budgeting for their initial investment. It is advisable to discuss with Itan the typical items and associated costs that a franchisee will need to handle independently to gain a clearer understanding of these responsibilities.