Under what conditions is Hyper Kidz required to provide additional on-site training at my Hyper Kidz Business?
Hyper_Kidz Franchise · 2024 FDDAnswer from 2024 FDD Document
Additional training and assistance on-site at your Hyper Kidz at your request or if we determine that additional training or assistance is necessary. You must pay our then-current per diem fee
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–33)
What This Means (2024 FDD)
According to Hyper Kidz's 2024 Franchise Disclosure Document, Hyper Kidz is not required to provide additional on-site training at your Hyper Kidz Business. However, Hyper Kidz will provide additional training and assistance on-site at your Hyper Kidz at your request or if they determine that additional training or assistance is necessary.
If you request additional on-site training or if Hyper Kidz determines that you need it, you will be responsible for covering the costs. This includes paying the then-current per diem fee for each trainer they send and reimbursing the trainers' expenses, such as travel, lodging, and meals. The FDD indicates the current per diem fee is $250.
This policy is fairly standard in the franchise industry, where franchisees are generally responsible for the costs of additional training beyond the initial program. It is important for prospective Hyper Kidz franchisees to factor in these potential costs when budgeting for their business, especially if they anticipate needing extra support or if their location struggles to meet performance standards.