Who is required to attend the initial training for a Hyper Kidz franchise?
Hyper_Kidz Franchise · 2024 FDDAnswer from 2024 FDD Document
yper Kidz Businesses under the System, including, without limitation, remodeling, redecoration and modifications to existing improvements. Refurbishment does not include regular maintenance of your Hyper Kidz Business and its equipment and furnishings, and it does not include any technological upgrades we may require during the term of this Agreement.
ARTICLE 5: TRAINING AND GUIDANCE
5.1 Initial Training
- 5.1.1 Not later than sixty (60) days before the Hyper Kidz Business begins operating, we shall provide initial training at our headquarters, at our Affiliate's Hyper Kidz Business, or such other location as we designate, in the operation of a Hyper Kidz Business to you (or one of your principals), your general manager, and one (1) additional trainee (for a maximum of three (3) trainees). The cost of training the first three (3) people is included in the training fee, as described in Section 10.1. If you request that we provide our training program to additional people, either before your Hyper Kidz Business opens or while it is operating, you must pay our then-current training fee for each additional trainee. Initial training shall be held at such time and location and for such duration as we designate.
- 5.1.2 You (or one of your Principals) and your general manager must complete the initial training program to our reasonable satisfaction. If you (or one of your Principals) do not satisfactorily complete the initial training program, we will give you an opportunity to retake our training program at your expense. If you do not satisfactorily complete the initial training program a second time, we may terminate this Agreement. If the general manager does not satisfactorily complete the initial training program or if we determine that the general manager cannot satisfactorily complete the training program, you must designate a replacement to satisfactorily complete the training, at your expense, before you will be permitted to open your Hyper Kidz Business.
- 5.1.3 You will be responsible for the cost of all travel and living expenses that you and your personnel incur in connection with initial training and any subsequent training, including, but not limited to, travel, lodging, meals and applicable wages. We will not compensate training attendees for any incidental services performed in connection with training.
- 5.1.4 In addition to our initial training program, we will supply one (1) of our representatives to provide pre-opening and opening assistance at your Hyper Kidz Business for up to fourteen (14) days around the Hyper Kidz Business's opening. If you request additional days of on-site opening assistance, you must pay our then-current per diem fee for each additional day of opening assistance provided, and you must reimburse our representative's expenses for the additional days, including travel, lodging and meals. If this Agreement is for your second (or later) Hyper Kidz Business, we reserve the right to reduce the duration of our representative's visit or to not provide opening assistance.
- 5.1.5 You shall implement a training program for Hyper Kidz Business employees in accordance with training standards and procedures that we may prescribe.
Source: Item 22 — CONTRACTS (FDD page 52)
What This Means (2024 FDD)
According to the 2024 Hyper Kidz Franchise Disclosure Document, initial training is required for specific individuals. Not later than 60 days before the Hyper Kidz Business begins operations, Hyper Kidz will provide initial training to the franchisee (or one of their principals), the general manager, and one additional trainee, for a maximum of three trainees.
The franchisee (or one of their principals) and the general manager must complete the initial training program to Hyper Kidz's reasonable satisfaction. If the franchisee (or a principal) does not satisfactorily complete the initial training, they will be given an opportunity to retake the training program at their expense. Failure to complete the training program satisfactorily a second time may result in the termination of the Franchise Agreement. If the general manager does not satisfactorily complete the initial training program, the franchisee must designate a replacement to complete the training before being permitted to open the Hyper Kidz Business.
The franchisee is responsible for covering all travel and living expenses, including travel, lodging, meals, and applicable wages, for themselves and their personnel in connection with the initial training and any subsequent training. Hyper Kidz will not compensate training attendees for any incidental services performed during training. If the franchisee or one of their principals will not be involved in the day-to-day operation of the Hyper Kidz Business, the general manager must devote their full time and best efforts to the operation of the Hyper Kidz Business, and Hyper Kidz may communicate with and rely on the decisions made by the general manager. Hyper Kidz must approve the general manager, and the general manager must successfully complete the initial training program.