Who provides the instructors and training materials for the initial training of a Hyper Kidz franchise?
Hyper_Kidz Franchise · 2024 FDDAnswer from 2024 FDD Document
We will provide instructors and training materials for the initial training of you, your General Manager and one additional trainee for the training fee, and you must pay the expenses incurred by you and your trainees while attending training, including travel, lodging, meals and applicable wages.
The instructional materials used in the initial training include our Manual, marketing and promotion materials, programs related to the operation of the computer system, and any other materials that we believe will be beneficial to our franchisees in the training process.
Our training program is conducted by Chinnababu Gudapati and Bynia Reed. We have the right to draw upon the experience of our Affiliate's employees to assist in certain training modules. Each instructor has between one and 12 years of experience in the subject he/she is teaching, and less than one year of experience with us or our Affiliate.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–33)
What This Means (2024 FDD)
According to Hyper Kidz's 2024 Franchise Disclosure Document, the franchisor will provide the instructors and training materials for the initial training program. This training is mandatory and must be completed to Hyper Kidz's satisfaction by the franchisee (or one of their Principals), their General Manager, and one additional trainee, for a maximum of three people. The franchisee is responsible for covering the expenses incurred by themselves and their trainees during the training, including costs for travel, lodging, meals, and wages.
The initial training program is conducted at the Hyper Kidz Affiliate's location in Columbia, Maryland, at the headquarters, or another designated location. The schedule for these programs varies depending on factors such as the number of new franchisees, replacement general managers, and the timing of new Hyper Kidz Business openings. The training covers various subjects, including floor management, front desk management, party hosting, equipment maintenance, running the operation, managing social media, customer relations, and setting up software.
The instructional materials include the Hyper Kidz Manual, marketing and promotion materials, programs related to the computer system, and any other materials deemed beneficial for franchisees. The training program is conducted by Chinnababu Gudapati and Bynia Reed, with assistance from the Affiliate's employees in certain modules. Each instructor has between one and 12 years of experience in their subject matter, and less than one year of experience with Hyper Kidz or its Affiliate.