Who bears the expense of the initial training program for a new Hyper Kidz General Manager?
Hyper_Kidz Franchise · 2024 FDDAnswer from 2024 FDD Document
anchise owners and their family members may not be General Managers without prior approval from us.
If the General Manager does not satisfactorily complete the initial training program or if we determine that the General Manager cannot satisfactorily complete the training program, you must designate a replacement to satisfactorily complete the training, at your expense, before you will be permitted to open your Hyper Kidz Business. Any General Manager subsequently designated by you must also receive and complete the initial training to our satisfaction, even if this requires sending that manager to the headquarters training program, at your expense. We have the right to charge a reasonable fee (currently $1,500) for the initial training we provide to a replacement or successor employee if we have not approved you to provide the training.
The instructional materials used in the initial training include our Manual, marketing and promotion materials, programs related to the operation of the computer system, and any other materials that we believe will be beneficial to our franchisees in the training process.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 40–41)
What This Means (2024 FDD)
According to Hyper Kidz's 2024 Franchise Disclosure Document, the franchisee is responsible for specific expenses related to the initial training program for the General Manager. The franchise agreement stipulates that the franchisee must ensure their General Manager completes the initial training program to Hyper Kidz's satisfaction. If a General Manager fails to complete the training satisfactorily, the franchisee must designate a replacement who can complete the training at the franchisee's expense before the Hyper Kidz Business can open. Any subsequently designated General Manager must also receive and complete the initial training, potentially requiring the franchisee to send the manager to the headquarters training program, again at the franchisee's expense.
The initial training fee covers the cost of training for up to three people. However, the franchisee is responsible for all expenses incurred by the trainees, including the General Manager, while attending the training. These expenses encompass travel, lodging, meals, and applicable wages. If the franchisee wishes to send additional trainees beyond the initial three, they must pay an additional training fee of $1,500 per person, as well as covering all associated expenses.
Hyper Kidz may charge a reasonable fee (currently $1,500) for the initial training provided to a replacement or successor employee if the franchisee has not been approved to provide the training themselves. This fee, along with the responsibility for travel, lodging, meals, and wages, underscores the franchisee's financial commitment to ensuring their General Manager is adequately trained. The training fee itself is non-refundable, regardless of whether the training is completed successfully.